PRIVACY POLICY

1. GENERAL INFORMATION

This privacy policy has been prepared in accordance with the Law No. 6698 on the Protection of Personal Data (KVKK). As Paye Alaçatı Boutique Hotel, we attach great importance to the protection of your personal data.

2. COLLECTED PERSONAL DATA

The following personal data is collected:

• Identity information (name, surname)
• Contact information (email, phone)
• Reservation information (check-in/check-out dates, room preferences)
• Payment information (card information is not stored directly, only transaction records are kept)
• IP address and cookie information

3. PURPOSE OF PROCESSING PERSONAL DATA

Your personal data is processed for the following purposes:

• Carrying out reservation transactions
• Processing payments
• Providing customer services
• Fulfilling legal obligations
• Communication and information activities

4. RETENTION PERIOD OF PERSONAL DATA

Your personal data is stored in accordance with legal retention periods and processing purposes. Reservation information is stored for a certain period as required by legal obligations.

5. SHARING OF PERSONAL DATA

Your personal data may be shared with authorized persons and institutions only when necessary for legal obligations and service delivery. Data sharing may be made with banks and payment institutions for payment transactions.

6. DATA SUBJECT RIGHTS

In accordance with Article 11 of KVKK, you have the following rights:

• Learn whether your personal data is processed
• Request information if processed
• Learn the purpose of processing and whether it is used in accordance with its purpose
• Know the third parties to whom it is transferred domestically or abroad
• Request correction if processed incompletely or incorrectly
• Request deletion or destruction
• Object to the emergence of a result against you by analyzing the processed data exclusively through automated systems

7. CONTACT

You can contact info@payealacati.com for your requests regarding your personal data.